Privacy Policy
At Vintage Jewellery UK, operated by Corrios LTD (Company Registration Number: 15441856), we are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our online store.
1. Information We Collect
We collect and process the following types of personal data:
- Personal Identification Information: Your name, email address, billing and shipping addresses, phone number, and payment details when you place an order or sign up for our services.
- Transaction Information: Purchase history, including details of the items purchased, date of purchase, and payment method.
- Technical Information: Your IP address, browser type, and operating system, as well as information gathered through cookies (see Section 5 on Cookies).
- Communications: Any correspondence, such as inquiries, customer service requests, or feedback submitted via email or through our website.
2. How We Use Your Information
We use the personal data we collect for the following purposes:
- Order Processing: To fulfill and deliver your orders, manage payments, and handle any inquiries regarding your purchase.
- Communication: To send order confirmations, shipping updates, and respond to customer inquiries.
- Marketing: With your consent, we may use your information to send you promotional offers, newsletters, or updates about our products. You can opt-out of marketing communications at any time.
- Improvement of Services: To improve our website, services, and customer experience through analysis of your interactions with our store.
3. Legal Basis for Processing
We collect and process your personal data based on the following legal grounds:
- Contractual Obligations: To fulfill our contract with you (e.g., processing orders, delivering items).
- Consent: For marketing communications, where you have explicitly agreed to receive such communications.
- Legitimate Interests: To improve our services and for fraud prevention.
4. Sharing Your Information
We only share your personal information with third parties when necessary to provide our services or fulfill legal obligations:
- Service Providers: Such as payment processors, delivery couriers, and IT support. These providers are bound by data protection agreements.
- Legal Requirements: Where we are required by law to disclose information, such as to comply with legal processes or governmental requests.
We will never sell or trade your personal data to third parties.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our site. We use cookies for:
- Functional Purposes: To remember your preferences, such as shopping cart contents.
- Analytics: To track and analyze how you interact with our website, helping us improve performance and services.
You can control or delete cookies via your browser settings, but please note that some functionalities of our site may be impacted.
6. Data Security
We take the protection of your personal data seriously and have implemented security measures to prevent unauthorized access, loss, or misuse of your information. This includes encryption of sensitive data and secure server protocols.
While we strive to safeguard your personal information, no system can be entirely secure. Therefore, we cannot guarantee the absolute security of your data during transmission over the internet.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. For example:
- Transaction Data: Kept for as long as necessary to complete transactions, resolve disputes, and comply with legal requirements.
- Marketing Data: Retained until you opt-out or withdraw consent.
8. Your Rights
You have the following rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Rectification: Request correction of any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data, subject to certain legal exceptions.
- Objection: Object to the processing of your data for direct marketing purposes.
- Portability: Request a copy of your data in a structured, machine-readable format.
- Withdraw Consent: Where processing is based on your consent (e.g., marketing), you can withdraw this consent at any time.
To exercise any of these rights, please contact us at [email address]. We may request verification of your identity before processing your request.
9. Updates to this Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and, where appropriate, notified to you via email.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at:
Corrios LTD
96 Frobisher Way
Southend-on-Sea
Essex, SS3 8XD
Company Registration Number: 15441856
Email: contact@vintagejewellery.uk
By using our site and services, you acknowledge that you have read and understood this Privacy Policy.